We went to complain to the management. An assistant manager accompanied me back into the theater. She asked the couple what the problem was. They said that they didn’t know, but the woman began swearing at us loudly as the manager and I left. The assistant manager got the head manager. He talked to the couple, came back and said that there was nothing that he could do, and that the couple were regulars there, whereas he hadn’t seen us before (my girlfriend has lived in the area for 30 years and has been going to the theatre since it opened.)
I couldn’t believe that this wimpy and ineffectual manager was going to allow these people to drive us from the theater, even after his own assistant manager had attested to the couple’s belligerent behavior. I told him as much, and in no uncertain terms. Altogether an unsatisfying experience. We’ll never go to Kirkland Park Place Cinema again.